According to research firm McKinsey, 70% of IT platform projects fail within a year. The reason is often the same: a company treats the platform as a finished project when, in reality, it should be viewed as a product that continues to evolve over time.
Everything starts with determining the long-term strategy and mission: what IT environment do you need? After we collaborate with you to build and deploy a suitable IT environment, your organization will have an IT platform that delivers maximum added value. But we won’t simply step away after delivering the platform. Together, we’ll continue to maintain and further develop your platform.
Platform team-as-a-service
An IT platform is not a project. By definition, it’s never finished. A platform is a product you must continuously maintain and expand, and it demands sustained focus and expertise. To achieve this, your platform team needs not only to understand the new platform from a technical point of view but also to have the right mindset, always focusing on what can be improved.
A platform team doesn’t possess this knowledge and mindset from day one. That’s why BRYXX offers not only a platform-as-a-service but also a platform team-as-a-service. Our platform team knows better than anyone how to maintain and expand your new platform, in close collaboration with your developers and infrastructure team. Our team supports your emerging platform team, ensuring they develop the right capabilities and mindset.
Of course, we continue to offer what we’ve provided for almost 15 years: our classic managed services. You can count on us for this as well, 24/7. By combining managed services with platform-as-a-service, we aim to support your goal: optimized IT.
Support for your other teams
During the build phase, we also help optimize other teams in your organization, particularly those using the new IT environment. We organize these teams around your organization’s value streams. As your business changes, your value streams evolve, and so must your teams.
If desired, we regularly monitor teams to ensure they continue to align with the correct mission and strategy. Together, we identify opportunities to create a more closely aligned organization. We do this by speaking with your teams or surveying them. This allows us to assess their working methods, questions, and stumbling blocks. Based on the results, we develop a roadmap that highlights areas for improvement.
With costs perfectly under control
Depending on how the collaboration develops, we can work on a flat-rate fee or an hourly rate. The costs incurred in this process should be viewed as leverage that supports value creation and helps drive long-term savings.
Consider the case where we review pull requests for your team of developers. The cost of that service is typically outweighed by the potential costs of errors that occur without the support of an IT sparring partner, including incidents, downtime, and dissatisfied customers.
If the number of hours worked begins to increase, we don’t ignore it; instead, we organize a training session or workshop. With each ticket we subsequently handle, your teams gain greater maturity. However, should the volume of tickets continue to grow, we can also take over certain tasks, if desired, while your teams focus on other priorities.
Aside from that, we meet a few times a year to evaluate the collaboration in our role as a long-term sparring partner. We monitor the IT environment, so you can fully focus on what matters most: your business.