Main characteristics of a good managed services provider (MSP)
As good Managed Services Provider you give your clients the option to smoothly switch between 24/7, 24/5 and 8/18 contracts.
High skills level
Your MSP loves to solve technical issues, deep-diving into technical challenges and enjoying continuous learning.
The MSP offers monthly billing, including a managed services cost and the charging of your usage via pay-as-you-go.
Easy to contact
Your MSP should be easy to reach via email, phone, mobile and if required, directly on-site.
FIVE COMPELLING REASONS TO OUTSOURCE YOUR MANAGED SERVICES
A good managed services provider (MSP) efficiently manages your IT infrastructure remotely, so that you free up time for your own IT resources. This gives them the opportunity to focus on tasks of direct business value. Furthermore, your MSP is your single point of contact for your complete middleware stack.
Optimized quality employment
A good MSP supports several clients, which leads to better quality of staff and cost optimization.
Highly skilled IT resources
Sharing IT resources helps to build expertise in all managed services areas, so that all your technical issues can be solved.
High and strong productivity
It also ensures high productivity, as they solve your technical issues fast and use preventive maintenance to avoid incidents.
Retention and continuous learning
The retention rate of sharing IT resources is high. In addition, a Managed Services Provider invests in continuous learning.